Shipping policy
🛍️ Store Policy – Elivoré Boutique
Welcome to Elivoré Boutique
Processing and Timelines
All orders are processed within 1 to 2 business days after payment confirmation. We offer standard delivery throughout Australia, with estimated delivery times of 5 to 10 business days, depending on your location. Regional and remote areas may experience longer delivery times.
Tracking and Costs
Once your order has been dispatched, you will receive a tracking number via email. Shipping costs are calculated at checkout based on the order's weight and dimensions. We offer free shipping for orders that meet a minimum purchase value indicated on our website.
Delays and Responsibilities
Elivore Boutique is not responsible for delays caused by shipping carriers, customs processing, or events beyond our control (such as extreme weather conditions). In the event of significant delays, we will do our best to assist in resolving the issue with the shipping carrier.
Loss or Damage
If an item is lost or damaged during transit, please contact us immediately to arrange a replacement or refund, in accordance with your rights under the ACL . It is the customer's responsibility to provide an accurate delivery address.
