Versand
Shipping Policy
Worldwide shipping:
Order processing time 2-3 business days.
Delivery time is 5-10 business days.
Shipping Cost: We offer free shipping ($0 cost) on all orders.
Product price does not include shipping unless stated otherwise. The Company will ship the Product to the address entered by the customer at checkout. Delivery may be by:
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Home delivery courier service, subject to their delivery terms and coverage areas. Remote locations may have different costs/times. Security-restricted areas may be delivered to an agreed nearby location. If the delivery address is outside courier coverage, the Company/courier will contact the customer to confirm pricing before shipment.
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Pickup point delivery: shipment will be sent to a pickup point near the address provided, according to courier/Israel Post procedures.
Shipping fees do not include exceptional delivery requiring special means (disassembly, crane, additional manpower, etc.) or international shipping. Additional fees may apply per the product page and/or as approved with the customer.
Business days: Sunday–Thursday, excluding Fridays, Saturdays, holiday eves, and holidays. Delivery days do not include the order day. Orders placed after 17:00 are deemed placed on the next day.
If a Product is in production, there may be an additional delay of up to 10 business days.
The Company is not liable for delays caused by courier companies and/or force majeure and/or events outside its control such as war, strike, shutdown, disturbances, third-party restrictions, government orders, security restrictions, pandemic, lockdown, etc. The customer will not be entitled to compensation/credit for delays.
If tracking shows delivery but the customer claims non-receipt, the customer must handle the claim with the courier; the courier will update the Company for further handling.
Orders placed between January 20 and March 3 may experience delays of up to 30 business days.